The short version
Guest scans stay on your device until you sign in. Signing in automatically adds saved guest scans to your account and starts cloud syncing. IFC creation is a separate processing step.
01. Information you share
Floorbird uses Sign in with Apple or an emailed verification code. Your account stores authentication details and saved scan metadata. Scans include RoomPlan data and, when available, a USDZ preview and generated IFC files.
Room captures can reveal private spaces. Scan only where you have permission. If you email support, you share your email address and the information you include. Do not include verification codes or private scan files in an initial message.
02. Scanning & uploads
Camera access is requested when you start a scan. Guest scans are stored locally. When you sign in, saved guest scans are automatically added to that account. Account scans, metadata, and available previews sync while the app is open and connected; pending uploads retry when you return online.
Creating IFC requires sign-in and an internet connection and processes the uploaded RoomPlan data on the server. Syncing scans does not require creating IFC. Signing out leaves the account library on the server; scans and completed exports can be restored when you sign in again with the original method.
03. Storage & deletion
Local guest scans and uploads that have not finished may be lost if you remove the app. Keep copies of exports you rely on. Copies shared to other apps are outside Floorbird’s deletion controls.
Deleting an account scan removes it from the account library and, after sync, other devices. This does not permanently erase server storage objects: these are currently retained indefinitely. Previously issued download links can remain valid for up to 15 minutes.
Account deletion is not available in the app yet. The final policy must define account deletion, backup retention, erasure procedures, and any records retained to meet legal obligations. Do not treat scan deletion or sign-out as permanent erasure.
04. Your choices & rights
You can manage camera access in device Settings, scan without an account, choose whether to create IFC, and share available IFC, USDZ, and JSON files. Signing in starts account import and syncing of saved guest scans.
Privacy rights depend on where you live. The Support page lists the currently available contact options for access, correction, or deletion questions. Identity verification may be needed to handle a request about an account.
05. Website & service providers
The published policy must identify the providers used for hosting, storage, IFC processing, authentication, and email, including processing locations and any international-transfer safeguards.
The website has no support submission form and adds no analytics or advertising cookies. If a support email address is available, the contact link opens your email app; your email provider handles sending the message.
Diagnostics, retention, legal bases, and consent controls must reflect the services actually used and require approval before this draft is published as a final policy.
06. Contact & policy updates
Check Support for current contact availability. Do not send passwords, verification codes, or unredacted room captures in your initial message.
This is a review draft, not a published policy. The approved document must identify the legal operator and privacy contact, address applicable rights and age requirements, and show an effective date and policy-change process.